Future Business Leaders of America (FBLA) Business Management Practice Test

Which control method focuses on evaluating the performance of organizational units after activities are completed?

1. Standard control

2. Output control

3. Post-action control

4. Behavioral control

The correct answer is: Post-action control

The correct answer focuses specifically on the evaluation of performance after activities have been completed, which aligns perfectly with the concept of post-action control. This control method is essential because it allows organizations to assess the effectiveness of their strategies and operations after the fact. By looking at the outcomes of completed actions, management can gather valuable information about what worked well and what did not. This feedback is crucial for continuous improvement as it informs future decisions and actions, ultimately enhancing performance across organizational units. In contrast, other control methods assess performance in different ways or at different times. For example, standard control involves comparing actual performance against predetermined standards rather than solely focusing on post-activity evaluations. Output control emphasizes the final results or end products rather than the process leading to those results. Behavioral control, on the other hand, monitors the actions and behaviors of employees throughout the process rather than reviewing outcomes after completion. Each of these alternative methods serves its purpose, but their focus differs from the retrospective evaluation that defines post-action control.