Future Business Leaders of America (FBLA) Business Management Practice Test

What method is a manager using when reprimanding an employee for low production standards?

1. Needs hierarchy

2. Intrinsic rewards

3. Hygiene factors

4. Negative reinforcement

The correct answer is: Negative reinforcement

The correct method being employed is negative reinforcement. This concept in management and psychology refers to the practice of discouraging unwanted behaviors by implementing a consequence. When a manager reprimands an employee for not meeting production standards, they are aiming to create an understanding of the importance of productivity and instill a sense of accountability. Negative reinforcement is used to encourage the desired behavior—in this case, higher production standards—by applying a corrective measure when performance falls short. The goal is to help the employee recognize the direct link between their actions and outcomes, thereby motivating them to improve their performance in the future. In this context, other options do not align with the concept of reprimanding for low productivity. Needs hierarchy refers to a theory that categorizes human motivations but isn’t directly related to performance management. Intrinsic rewards pertain to motivational factors that are internal, such as personal satisfaction, rather than punitive measures. Hygiene factors are elements related to workplace conditions that can prevent dissatisfaction, but do not focus on corrective measures or behavioral reprimands. Thus, negative reinforcement accurately describes the manager's approach to addressing low production standards.