Future Business Leaders of America (FBLA) Business Management Practice Test

What is the primary goal of employee assistance programs?

1. Minimize operational costs

2. Promote employee retention

3. Support employees dealing with personal issues

4. Enhance team cohesion

The correct answer is: Support employees dealing with personal issues

Employee Assistance Programs (EAPs) are specifically designed to support employees who are facing personal issues that may adversely affect their work performance and overall well-being. These programs provide confidential counseling and resources for various challenges, including mental health struggles, substance abuse, stress management, and family issues. By addressing these personal matters, EAPs not only support the individual employee but also contribute to a healthier workplace environment overall. Supporting employees in dealing with personal issues is essential because it helps them manage their challenges more effectively, which can lead to improved productivity and job satisfaction. When employees feel supported in their personal lives, they are often more engaged and focused at work, resulting in better performance and a positive workplace culture. While promoting employee retention and enhancing team cohesion are important aspects of human resource management, they are secondary to the main purpose of EAPs, which is to directly assist employees with personal difficulties. Similarly, minimizing operational costs is not a primary goal of these programs; rather, the benefit is more indirect, as helping employees can ultimately lead to better performance and reduced turnover rates, which can in turn impact costs positively.