Future Business Leaders of America (FBLA) Business Management Practice Test

What is an exit interview primarily used for?

1. To conduct a performance review

2. To determine employee satisfaction

3. To identify reasons for employee resignation

4. To promote career development

The correct answer is: To identify reasons for employee resignation

An exit interview is primarily used to identify reasons for employee resignation. This process allows employers to gather insights into the factors contributing to an employee's decision to leave the organization. By understanding these reasons, management can identify trends or issues that may need to be addressed to improve employee retention and job satisfaction. During an exit interview, employees might share their experiences regarding work culture, management practices, job expectations, compensation, and opportunities for advancement. This feedback is invaluable for organizations as it can inform strategies for reducing turnover and enhancing the overall work environment. Recognizing common issues can lead to actionable changes that benefit current and future employees. In contrast, other options like conducting a performance review or promoting career development are more focused on evaluating and supporting ongoing employee performance and growth while the employee is still within the organization. Additionally, determining employee satisfaction is generally an ongoing process that would be conducted through surveys or feedback mechanisms rather than specifically during an exit interview.