Future Business Leaders of America (FBLA) Business Management Practice Test

What do group norms define in a teamwork context?

1. The degree of attraction among members

2. Informal rules a group adopts

3. The level of payment within the group

4. The degree to which members participate

The correct answer is: Informal rules a group adopts

Group norms are essentially the informal rules and expectations that develop within a group, guiding the behavior and interactions of its members. These norms can encompass a wide range of behaviors, including how members communicate, make decisions, resolve conflicts, and support one another. By establishing these informal guidelines, group norms help create a sense of order and predictability in teamwork settings, which can enhance collaboration and efficiency among team members. In contrast, while the degree of attraction among members is important for group dynamics, it is not what defines group norms. Similarly, the level of payment within the group pertains to formal agreements or policies rather than the informal rules guiding member interactions. Lastly, while participation is influenced by group norms, it does not encapsulate the broader spectrum of informal expectations that norms represent. Hence, defining group norms as the informal rules a group adopts is accurate and reflects their essential role in shaping team dynamics.