Future Business Leaders of America (FBLA) Business Management Practice Test

The oversight of employee performance through direct surveillance falls under which category of management?

1. Operational control

2. Output control

3. Financial control

4. Regulatory control

The correct answer is: Output control

The oversight of employee performance through direct surveillance aligns with output control in management. This category focuses on the results or outcomes of employee work rather than the means by which those results are achieved. With output control, managers set performance standards and monitor employee performance against those standards, often using metrics and evaluation techniques to assess productivity and effectiveness. In cases of direct surveillance, managers gather information about employee performance and behavior to ensure tasks are completed as expected, which is a fundamental concept of output control. This method allows organizations to maintain accountability and ensure that employees meet the predetermined benchmarks of performance. Other forms of control, such as operational control, are more about managing processes and day-to-day operations rather than the overall results. Financial control deals with the management of financial resources, and regulatory control pertains to compliance with laws and regulations, neither of which is focused specifically on performance assessment of employees through direct surveillance. Thus, output control is the most fitting category in this context.