Future Business Leaders of America (FBLA) Business Management Practice Test

How does task identity benefit employees in their roles?

1. By allowing variation in job tasks

2. By enhancing their skills

3. By giving them a sense of completion over tasks

4. By increasing their workloads

The correct answer is: By giving them a sense of completion over tasks

Task identity refers to the degree to which a job requires the completion of an entire and identifiable piece of work. When employees are involved in tasks where they can see a project from start to finish, it fosters a sense of ownership and accomplishment. This sense of completion is significant because it helps employees perceive their work as meaningful. They can evaluate their contributions more clearly, leading to higher job satisfaction and motivation. For example, in a manufacturing setting, a worker who builds a product from assembly to the final inspection can take pride in the final result, whereas someone who only performs a small, repetitive part of the process may feel disconnected from the product. This connection to the task allows employees to recognize their impact on the overall outcome, which can enhance both their performance and their morale. This explanatory model highlights why task identity is regarded as a valuable attribute in job design, contributing to a positive work environment where employees feel engaged and fulfilled in their roles.